CLUBSERV

We deliver total management solution through four key areas:

 

Delivering Gaming Solutions to Clubs in New Zealand

 

Maxserv is the largest independent provider of Class 4 Gaming Solutions in New Zealand. Our industry leading team has over 100 years combined experience in the Class 4 Gaming sector, and are passionate about supporting our clients and ensuring their gaming operations are compliant.

The Class 4 Gaming environment in New Zealand is complex and requires specialised knowledge and experience to ensure long term success. Our team can ensure that your staff:

  • Know and understand Harm Prevention & Minimisation Policy documentation.
  • Confidently deliver a Culture of Care for your customers and demonstrate good host responsibility.
  • Recognise the signs of gambling harm and the steps to follow when identifying these signs.
  • Are compliant with all Department of Internal Affairs requirements, minimising any risk to the Club’s licence.

As a stand-alone Club we know you face unique challenges and we believe, with our expertise and proven track record in delivering high-quality gaming solutions, we can help your Club ensure compliance.

Maxserv can provide your Club the solution, ensuring that your staff are compliant, competent and confident in their gaming host responsibilities.

Harm Minimisation Training & Compliance

$410 + GST per month (12 month term)

Harm Prevention & Minimisation Training includes:

  • Initial full staff Harm Prevention & Minimisation training
  • Annual refresher training
  • New staff training (unlimited)
  • Testing & Certification

Compliance Assessments includes:

  • Quarterly onsite compliance assessment.
  • 90-point compliance check of all areas of the gaming operation, including resources and harm minimisation knowledge.
  • Full detailed report identifying any issues found and recommended remedies.

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